Officially five-star-rated hotel in Hangzhou per national tourism records. Star rating = quality certification; confirm foreign-guest acceptance with the hotel before booking.
Exact location — tap Find in Amap for turn-by-turn navigation.

Listed in the Ministry of Culture and Tourism five-star register (national registry, assessed under GB/T 14308). Rating certifies hardware and service quality, not foreign-guest policy.
Luckily, at check-in, the front desk proactively offered a free room upgrade, which was a pleasant surprise. The room was very clean, the bed was comfortable, and the soundproofing was decent. The staff were all courteous, and the overall stay was very comfortable with good value for money. I would consider staying…
This stay was excellent. Having a five-star hotel in such a convenient location completely exceeded my expectations. Getting around is especially easy—Metro Line 1 is right next to the hotel on the right side, just a 2-3 minute walk. The front desk reception service was very friendly, the room was clean and tidy, and…
Our family stayed at Goethe, and the hotel was especially thoughtful—considering we had elderly, children, and a disabled person with us, they prepared a wheelchair in advance, which was very heartwarming. At check-in, the front desk staff member Xiao Fei was very patient and carefully introduced the breakfast options…
Guest reviews via Ctrip, translated from Chinese.
No. 19 West Lake Avenue, Shangcheng District, Hangzhou, Zhejiang, China
杭州市上城区西湖大道19号
Shangcheng District, Hangzhou, Zhejiang, China
From the national star-rated hotel registry — official quality tier, not a foreign-guest policy.
Compares live rates across sites. Foreign cards accepted at checkout on all three.
Star-rated hotels — especially chains and anything four-star and above — almost always register foreign passports as routine. Smaller local hotels sometimes lack the foreign-guest license. Since 2024 hotels officially may not refuse foreign guests: if refused, call or SMS 12345. Book refundable when unsure.
Show the big Chinese name above to any taxi or DiDi driver, or tap Find in Amap for turn-by-turn navigation. The Chinese name is what drivers read — English names are rarely recognized.
China's official hotel star rating is assessed by tourism authorities (GB/T 14308 standard): ★★★ = comfortable and reliable, ★★★★ = high-end with full services, ★★★★★ = luxury. It certifies quality, not foreign-guest policy — that's why we flag it separately.
Set up Alipay or WeChat Pay with your foreign Visa/Mastercard before you fly — QR payments work at virtually every hotel. Foreign credit cards are accepted at the front desk of most star-rated hotels. Full payments guide →
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