Officially five-star-rated hotel in Hangzhou per national tourism records. Star rating = quality certification; confirm foreign-guest acceptance with the hotel before booking.
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Listed in the Ministry of Culture and Tourism five-star register (national registry, assessed under GB/T 14308). Rating certifies hardware and service quality, not foreign-guest policy.
Exceeded expectations. Great soundproofing, very quiet at night, spacious room. Traveling with a baby means lots of stuff (thanks to the concierge for helping deliver our luggage to the room), and there was still plenty of space for the baby to run around. The Four Seasons Chinese restaurant was delicious, with…
Every time I visit Xiaoshan, I stay here and it's always great. The service manager is very attentive, room service is fast, and they basically respond to all requests. Especially this weekend during a busy conference period with lots of people, breakfast was busy but organized, with plenty of variety — really…
Facilities: It was renovated before, but overall it still looks like an old-style hotel. The corridor outside the room feels quite low, and the elevator doors also feel low, but the space inside is actually quite tall. There are quite a few mirrors in the room. Not sure why it was designed this way - a large mirror on…
Guest reviews via Ctrip, translated from Chinese.
No. 818 Shixin Middle Road, China
市心中路818号
Xiaoshan District, Hangzhou, Zhejiang, China
From the national star-rated hotel registry — official quality tier, not a foreign-guest policy.
Foreign-guest hotel typical tier — check OTA sites for live rates
Compares live rates across sites. Foreign cards accepted at checkout on all three.
Star-rated hotels — especially chains and anything four-star and above — almost always register foreign passports as routine. Smaller local hotels sometimes lack the foreign-guest license. Since 2024 hotels officially may not refuse foreign guests: if refused, call or SMS 12345. Book refundable when unsure.
Show the big Chinese name above to any taxi or DiDi driver, or tap Find in Amap for turn-by-turn navigation. The Chinese name is what drivers read — English names are rarely recognized.
China's official hotel star rating is assessed by tourism authorities (GB/T 14308 standard): ★★★ = comfortable and reliable, ★★★★ = high-end with full services, ★★★★★ = luxury. It certifies quality, not foreign-guest policy — that's why we flag it separately.
Set up Alipay or WeChat Pay with your foreign Visa/Mastercard before you fly — QR payments work at virtually every hotel. Foreign credit cards are accepted at the front desk of most star-rated hotels. Full payments guide →
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