Holiday Inn Hangzhou Holiday Inn杭州马可波罗假日酒店 · ★★★★
Officially ★★★★-star-rated hotel in Hangzhou (杭州市) per the China Hotel Association directory. Star rating = quality certification; confirm foreign-guest acceptance with the hotel before booking.
📍 Location
Exact location — tap Find in Amap for turn-by-turn navigation.
★★★★ Official rating Four-Star (high-end tier)
Listed in the China Hotel Association star-rated directory (national registry, assessed under GB/T 14308). Rating certifies hardware and service quality, not foreign-guest policy.
💬 What guests say ★ 4.8 · 130 reviews
The front desk staff were warm and efficient at check-in, and quick to resolve any issues. The room was cozy and homey, perfect for relaxing by the window with a book while enjoying views of West Lake. Nice touches like kids' slippers and lotion, plus a wide breakfast selection.
Facilities: There's a gym. The family suite has two bathrooms. The small room has a separate door. Fridge. All the usual four-star hotel amenities (the room is on the larger side compared to similar hotels near West Lake). Service: Aside from one very enthusiastic front desk staff at check-in, the other front desk…
This hotel exceeded expectations! Although the building has an old-style layout, the rooms are kept very clean and tidy. Upon check-in, they thoughtfully upgraded our room type, which was a delightful surprise. The front desk staff were warm and attentive, ready to answer any questions. The location is a major…
Guest reviews via Ctrip, translated from Chinese.
📸 Guest photos 7 real photos
Unedited photos from verified guest reviews (Ctrip).
📍 Address
No. 38 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, China
浙江省杭州市上城区平海路38号(近浣纱路,距龙翔桥站约395米)
Shangcheng District, Hangzhou, Zhejiang, China
Other star-rated hotels in this district 12
From the China Hotel Association directory — official quality tier, not a foreign-guest policy.
Other rated hotels in Hangzhou 4174
Same district, from the national star-rated registry. Ratings certify quality, not foreign-guest policy — confirm before booking.
💰 Rates & booking
Compares live rates across sites. Foreign cards accepted at checkout on all three.
Good to know
Does this hotel accept foreign guests?
Star-rated hotels — especially chains and anything four-star and above — almost always register foreign passports as routine. Smaller local hotels sometimes lack the foreign-guest license. Since 2024 hotels officially may not refuse foreign guests: if refused, call or SMS 12345. Book refundable when unsure.
How do I get there?
Show the big Chinese name above to any taxi or DiDi driver, or tap Find in Amap for turn-by-turn navigation. The Chinese name is what drivers read — English names are rarely recognized.
What does the star rating mean?
China's official hotel star rating is assessed by tourism authorities (GB/T 14308 standard): ★★★ = comfortable and reliable, ★★★★ = high-end with full services, ★★★★★ = luxury. It certifies quality, not foreign-guest policy — that's why we flag it separately.
How do I pay there?
Set up Alipay or WeChat Pay with your foreign Visa/Mastercard before you fly — QR payments work at virtually every hotel. Foreign credit cards are accepted at the front desk of most star-rated hotels. Full payments guide →
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