Grand Hyatt Hangzhou 杭州君悦酒店
Best lakefront location
📍 Location
Exact location — tap Find in Amap for turn-by-turn navigation.
📍 Address show this to the driver
No. 28 Hubin Road, Shangcheng District, Hangzhou, Zhejiang, China
上城区湖滨路28号
🚇 Metro access
Longxiangqiao Station (L1) — 3 min
🏷️ Price tier
Luxury ¥¥¥¥
💬 What guests say ★ 4.6 · 82 reviews
🌊 "Lakeview prime spot" 📞 Harper Du Qianqian called the day before 🤝 Coordination was on point, helped me pick the best lakeview spot ☁️ Unfortunately it was cloudy over West Lake, didn't show off its beauty 📸 But the angle was truly the best, a great view right outside the window 🏊 Pool and gym are comprehensive,…
Taking advantage of the time after summer vacation but before the Mid-Autumn and National Day holidays, I brought my family and kids to Hangzhou and chose the Grand Hyatt. After all, in terms of location, there is nothing more convenient around West Lake; it is very kid-friendly, and the rooms are well maintained.…
Exceptional experience, highly recommended. Many thanks to Harper Du Qianqian and Cecilia Cao Kaixuan from Guest Relations for their attentive, responsive, and warm service throughout. They arranged an eighth-floor central room with the best view, facing the entire West Lake, where we saw a stunning sunset. Knowing it…
Guest reviews via Ctrip, translated from Chinese.
📸 Guest photos 8 real photos
Unedited photos from verified guest reviews (Ctrip).
Other verified hotels in Hangzhou 7
Hand-checked for passport registration and English-speaking staff.
💰 Rates & booking
Luxury¥¥¥ typical tier — check OTA sites for live rates
Compares live rates across sites. Foreign cards accepted at checkout on all three.
Good to know
Does this hotel accept foreign guests?
Star-rated hotels — especially chains and anything four-star and above — almost always register foreign passports as routine. Smaller local hotels sometimes lack the foreign-guest license. Since 2024 hotels officially may not refuse foreign guests: if refused, call or SMS 12345. Book refundable when unsure.
How do I get there?
Show the big Chinese name above to any taxi or DiDi driver, or tap Find in Amap for turn-by-turn navigation. The Chinese name is what drivers read — English names are rarely recognized.
What does the star rating mean?
China's official hotel star rating is assessed by tourism authorities (GB/T 14308 standard): ★★★ = comfortable and reliable, ★★★★ = high-end with full services, ★★★★★ = luxury. It certifies quality, not foreign-guest policy — that's why we flag it separately.
How do I pay there?
Set up Alipay or WeChat Pay with your foreign Visa/Mastercard before you fly — QR payments work at virtually every hotel. Foreign credit cards are accepted at the front desk of most star-rated hotels. Full payments guide →
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