Sofitel Hangzhou Official 5★ 杭州索菲特西湖大酒店
Official five-star listing ★
📍 Location
Exact location — tap Find in Amap for turn-by-turn navigation.
📍 Address show this to the driver
No. 333, Xihu Avenue, China
西湖大道333号
🚇 Metro access
West Lake west shore
🏷️ Price tier
Luxury ¥¥¥¥
💬 What guests say ★ 4.6 · 57 reviews
Although the hotel has been open for quite a while, its original design and materials have a distinctive charm. Right across the street from the hotel is West Lake, and it's also very close to the Qianwang Temple pier. West Lake can be seen from the hotel's rooftop. The room layout is reasonable and the amenities are…
The hotel is just a 10-minute walk from West Lake, very convenient. The receptionist Mr. Jay was warm, attentive, and professional—thumbs up. The Chinese restaurant's food was delicious, with portions that were just right and not wasteful.
The hotel is located on West Lake Avenue in Shangcheng District, with a good location, about 300 meters from West Lake. You can get there by passing through an underground passage, parking is very convenient, and there are plenty of dining options nearby. The hotel is considered an old-brand five-star hotel in…
Guest reviews via Ctrip, translated from Chinese.
📸 Guest photos 8 real photos
Unedited photos from verified guest reviews (Ctrip).
Other verified hotels in Hangzhou 7
Hand-checked for passport registration and English-speaking staff.
💰 Rates & booking
Luxury¥¥¥ typical tier — check OTA sites for live rates
Compares live rates across sites. Foreign cards accepted at checkout on all three.
Good to know
Does this hotel accept foreign guests?
Star-rated hotels — especially chains and anything four-star and above — almost always register foreign passports as routine. Smaller local hotels sometimes lack the foreign-guest license. Since 2024 hotels officially may not refuse foreign guests: if refused, call or SMS 12345. Book refundable when unsure.
How do I get there?
Show the big Chinese name above to any taxi or DiDi driver, or tap Find in Amap for turn-by-turn navigation. The Chinese name is what drivers read — English names are rarely recognized.
What does the star rating mean?
China's official hotel star rating is assessed by tourism authorities (GB/T 14308 standard): ★★★ = comfortable and reliable, ★★★★ = high-end with full services, ★★★★★ = luxury. It certifies quality, not foreign-guest policy — that's why we flag it separately.
How do I pay there?
Set up Alipay or WeChat Pay with your foreign Visa/Mastercard before you fly — QR payments work at virtually every hotel. Foreign credit cards are accepted at the front desk of most star-rated hotels. Full payments guide →
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